Support

How can we help?

Real humans, fast replies. We typically respond within one business day, and same-day for Studio Pro and Enterprise customers.

Email support

Send us a note. Include your studio name and what you're seeing — screenshots and console errors save us a round-trip.

support@arbitrarysystems.io

If something looks broken, check here first to see if we already know about it.

status.prana-logic.com

I forgot my password.: Use the password reset page. The email arrives within a minute; check spam if not.
A booking didn't go through.: First check your email for a confirmation. If none, it didn't process. Sign in, open Calendar, and try again. If you see a charge but no booking, email us with the date and time of the class.
I need to switch studios.: Click your studio name in the top header to switch between studios you belong to. To join a new studio, ask the studio to send you an invite link from their People page.
I'm a studio owner — how do I onboard?: Sign up at /signup and follow the studio onboarding flow. If you're migrating from another platform and have questions about importing customers, email us before you start.