Draft

This document is a draft for legal review and is not yet binding.

Terms of Service

Effective: TBD on publication

1. Acceptance

By creating an account or otherwise using PranaLogic (the “Service”), you agree to these Terms of Service and to our Privacy Policy. If you do not agree, do not use the Service.

2. The Service

PranaLogic is operated by Arbitrary Systems LLC and provides a booking, scheduling, and payment platform that connects yoga, wellness, and fitness studios with their customers, teachers, and staff. The Service does not provide classes, instruction, health services, or premises — those are provided by the independent studios that use the Service.

3. Studios are independent

Studios listed on PranaLogic are independent businesses, not partners or agents of Arbitrary Systems LLC. We are not responsible for the quality, safety, scheduling, instruction, refund decisions, or any other actions or inactions of any studio. Your relationship with each studio — including any waivers, intake forms, cancellation policies, codes of conduct, and refund policies — is between you and that studio.

4. Your account

You must be at least 13 years old to create an account. You are responsible for the accuracy of the information you provide, for keeping your password secure, and for all activity under your account. Notify us promptly at privacy@arbitrarysystems.io if you suspect unauthorized access.

5. Health and safety

Yoga, fitness, and wellness activities involve physical exertion and inherent risk of injury. You participate at your own risk. Consult a qualified healthcare provider before beginning any new physical activity, particularly if you are pregnant, postpartum, recovering from injury, or managing a medical condition. The intake form available through the Service is informational only and does not constitute medical advice. Each studio may require its own waiver, which you accept directly with that studio.

6. Payments and refunds

Payments are processed by Stripe. By making a purchase you authorize Stripe to charge your payment method for the displayed amount. Studios set their own pricing, refund policies, and cancellation windows; PranaLogic relays these and handles the transaction but does not own the underlying refund decision. Disputes about a specific purchase should be raised with the studio first; you may also contact your card issuer or Stripe.

7. Cancellations and credits

Class credits, intro offers, and class packs are issued by the studio that sold them. Credits are scoped to the studio that issued them and are not transferable between studios. Late cancellation and no-show policies are set by each studio and surfaced in the booking flow. By booking a class you agree to that studio's cancellation policy as displayed at the time of booking.

8. Acceptable use

You agree not to:

  • Use the Service for unlawful purposes.
  • Impersonate another person or misrepresent your affiliation with a studio.
  • Scrape, mass-export, or attempt to reverse-engineer the Service.
  • Interfere with the Service's security or operation, including by introducing malware, brute-forcing, or sending spam through messaging features.
  • Use the Service to harass, threaten, or otherwise harm another user, teacher, or studio.

9. Content and intellectual property

The Service, including its software, branding, and design, is owned by Arbitrary Systems LLC and protected by copyright, trademark, and other laws. Studios own the catalog, pricing, schedule, and customer data they enter into the Service.

10. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARBITRARY SYSTEMS LLC AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR IN CONNECTION WITH THE SERVICE. OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (a) THE FEES YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM AND (b) ONE HUNDRED U.S. DOLLARS ($100).

12. Indemnification

You agree to defend, indemnify, and hold harmless Arbitrary Systems LLC, its affiliates, officers, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party right.

13. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you violate these Terms or if we discontinue the Service. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, and dispute resolution) will survive.

14. Governing law and disputes

These Terms are governed by the laws of the State of Washington, USA, without regard to conflict-of-laws principles. Before filing a formal claim, you agree to first contact us at privacy@arbitrarysystems.io and attempt to resolve the dispute informally for at least 30 days. Any unresolved dispute will be brought exclusively in the state or federal courts located in Washington, USA.

15. Changes to these Terms

We may update these Terms from time to time. The updated Terms will be posted here with a new effective date. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

16. Contact

Questions about these Terms? Contact privacy@arbitrarysystems.io or write to Arbitrary Systems LLC, Washington, USA.